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Product Information:
North America: 800-422-7055
Europe: +31 (0)76 52 36 744

Help With Your Order:
North America: 866-649-0721
Europe: +31 (0)76 52 36 744

Technical Support:
North America:
800-422-7044 (US Only)
949-453-7198

Europe: +31 (0)76 52 36 740


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Shipping & Delivery
International Shipping Fees / Taxes
 

Lantronix, Inc. ships internationally. Our shipping charges covers only the FEDEX/UPS carrier charges and does NOT include any tariffs, duties, custom fees, taxes or other regulations that may apply to countries outside the United States.

Order Assistance
 

For assistance with your order, please contact customer support at

(866) 649-0721 or custsupport@lantronix.com

Hours: 7:30am - 5:00pm Pacific Time Mon. - Fri. (excluding holidays).

Payment
 

Credit card is the only method of payment accepted. For additional details, please contact Customer Service.

Guidelines
 

Lantronix online store ships orders to valid street addresses within the United States, Canada, Mexico, Europe and does not ship to P.O Boxes.

For other countries, please contact one of our global partners or the Lantronix Global Sales Team for more detail.

For your protection, a signature is required for most deliveries. We do not allow address changes after an order has been accepted. Products purchased from Lantronix online store are not to be exported.

Shipping Options
 

You may choose any of these shipping options upon checkout:

USA Canada Mexico Europe
1-2 Days 2-3 Days 2-3 Days 2-3 Days
2-3 Days 5 Days 5 Days 5 Days
Ground (3 to 5 days) Ground (7 to 10 days)    

Your online order will be shipped within 2 business days depending on stock quantities. All shipping days are business days.

Tracking Orders
 

Once we have processed your order for shipment, you will receive an advance shipment email confirming your shipping details including a tracking number.

To review recent order history, sign into your account and Click the "My Account / Order Status" link at the top right hand side of our site to track your order. You will be able to see all of your recent orders and the status of each order. To track a shipment, please refer to the advance shipment email confirming your shipping details including a tracking number, or contact Customer Service.

Changing or Canceling Orders
 

To ensure prompt processing of orders, we are unable to modify an order after it has been submitted.